We Saw a Better Way to Handle Business Technology.
For decades, Alberta's SMBs have been neglected by big telecoms and overcharged for IT support.
It's time you had a partner who gives you the respect you deserve.
We Exist to Help Small and Medium Sized Business Win.
The Heart of Alberta's Economy
You are the heart and soul of our economy, providing livelihoods for hundreds of thousands of Albertans. Yet, you’re often outpaced by larger corporations with better access to new technology. This creates a significant technology gap in resources, support, and strategy. Next Step is here to help you leverage technology, empowering you to punch WAY above your weight—and win.
Meet Our Founders
Mitz Giannakos - Chief Revenue Officer and Co-Founder
With over two decades of executive experience in both the Telecom and Managed IT industries, Mitz is the driving force behind NSTSP’s unique culture and its “Customer Intimacy” approach to the market. He saw firsthand how small and medium-sized businesses—the backbone of Alberta’s economy—were consistently outpaced by larger corporations.
To close that gap, Mitz pioneered the company’s forward-thinking AI and Automation Sales and Marketing Strategy, becoming the catalyst for the triple-digit, year-over-year growth NSTSP has experience since its inception. He partnered with Mark Prescott to build a new kind of technology company—one designed from the ground up to help small businesses win.
Mark Prescott- Chief Technical Officer and Co-Founder
As a Solutions Architect with nearly two decades of experience, Mark Prescott possesses an unparalleled understanding of the technology challenges facing Alberta’s SMBs. His expertise is deeply practical: he didn’t just choose the NSTSP phone system; he built it from the ground up on the 3CX platform, tailoring it specifically to meet the needs of businesses here in Alberta.
This hands-on, purpose-built approach is core to our philosophy. Mark also serves as the architect for all of the internal technology and automations that make NSTSP run with the same efficiency we provide to our clients. A true innovator, he co-founded Next Step with Mitz to finally close the technology gap for SMBs, combining his passion for tinkering with a deep desire to see clients achieve their goals.
Our Technology Partners
What our Customers are saying About us.
3 Easy Steps to Technology Driven Growth
STEP 1
Schedule your Free Technology Assessment
We’ll start with a simple conversation to identify your biggest frustrations and opportunities for savings.
STEP 2
Get a Customized Plan
We’ll provide a clear, Tech Jargon-free plan that outlines a technology strategy to reduce your costs, increase productivity, and drive business growth.
STEP 3
Eliminate Tech Stress for Good
We’ll execute the plan, becoming your single point of contact so you can focus on growing your business.