The Service and Attention Your Business Deserves
Fast, reliable business internet for Alberta SMBs — from a partner who actually cares.
Tired of Picking the Internet Provider You Hate the Least?
It’s the frustrating reality for Small and Medium-sized Businesses in the Alberta telecom market. While the big telecoms focus their main investments on the residential sector, they deliver the same terrible, unresponsive customer service to the businesses that power our economy. You’re left waiting on hold, talking to robots, and dealing with outsourced agents who aren’t empowered to solve your problem. Your business deserves better than to be an afterthought
- Tired of dealing with incumbent providers who focus on residential customers and treat your business like an afterthought?
- Frustrated with poor customer service and long wait times just to reach someone who isn't empowered to solve your problem?
- Feeling stuck with no real alternative to the poor service of the big telecoms?
- Struggling to understand your invoice and what you're actually being billed for?
- Tired of repeatedly contacting your provider to fix the same billing mistakes month after month?
- Shocked by how insensitive and unaware big telecoms are of how much it costs your business when your internet is down?
Get Your Business Internet Right.
Next Step is a Technology Solutions Provider, is not just a Telecom. We seek to understand your unique technology needs so we can guide you in choosing the right internet plan—one that optimizes both your team’s productivity and your bottom line.
- Get a Rock-Solid Connection: We provide fast, reliable business internet, with options for dedicated, managed connections and 24/7 monitoring to ensure you stay online and productive.
- Talk to a Real Person, Instantly: Save time with our one-touch to a human experience. Connect directly to a local, empowered Next Step Help Desk Agent who can solve your problem on the first call.
- Work With a Partner Who Prioritizes You: We are a Technology Solutions Provider that exists to help small and medium-sized businesses win. Your success is our primary focus, not an afterthought.
- Choose a Better Alternative: You don't have to pick the telecom you hate the least anymore. As an independent provider, we offer a completely new and superior customer experience to the Alberta business community.
- Receive One Simple, Clear Invoice: We can consolidate all your services onto a single monthly invoice that is easy to understand, with no cryptic charges to decipher.
- Eliminate Billing Headaches: Have a question about your bill? Call your dedicated account manager directly. No more wasting time in a call center queue.
- Partner With a Team That Gets It: We understand that downtime costs you money. Our rapid-response service and proactive approach are designed around one goal: keeping your business operational and profitable.
Stay Connected. Stay Productive. Stay Profitable.
- Real Cost Savings: By bundling Internet and Phone you will see a significant reduction in your monthly Internet bill. The more you bundle the more you save!
- Uninterrupted Productivity: A stable, fast connection that keeps your team working and your cloud applications running smoothly.
- Stress-Free Support: The peace of mind that comes from knowing you can reach a local, empowered human with a single call or click.
- A True Partner: Work with a provider who understands your business and is committed to your success.
- Future-Ready Connectivity: A reliable, fast, and secure connection that can scale with your business as you grow.
The Story:
Process Combustion Systems Inc. was being held hostage. As the only provider in their building, their telecom was charging them over $800 per month for a simple 250Mbps connection. They thought they were stuck with those high prices forever.
Because Next Step provides business internet for Alberta SMBs , we were able to offer the exact same service at a significantly lower price. We not only upgraded their connection to 1 Gigabit—four times faster—but we also cut their monthly bill by 40%.
It isn’t that we offer bargain-basement pricing; it’s that the big corporate telecoms have been overcharging businesses like yours for years, especially when they think you have no other choice. The Fact is now You do.
The Results:
- Internet Speed: Upgraded 4x to 1 Gigabit
- Monthly Savings: 40%
- Fair pricing and a true partner.
Don't Assume You're Stuck.
A Real-World Example:
Ready to get the service your business deserves?
STEP 1
Book Your Free Assessment
We’ll start with a simple conversation to discuss how you use the internet on a day to day basis.
STEP 2
Get a Customized Plan
We’ll then analyze your needs and present a tailored plan, recommending the right type and speed of internet so you maximize performance and save you a minimum of 30% off your current bill.
STEP 3
Launch & Immediately Increase Profitability
Our team handles the setup. You get a fully optimized Internet Solution that is going to drastically reduce your costs.
Frequently Asked Questions About Business Internet
Aren't you just another internet provider — what makes you different?
We're a Technology Solutions Provider, not a telecom. Instead of selling you a one-size-fits-all plan, we take time to understand how your business actually uses connectivity, then guide you to the right plan for both your team's productivity and your bottom line. You get a partner who answers the phone, not an afterthought to a residential business.
Can you really get us better service than the big telecoms?
Yes — and service is the whole point. The big telecoms focus their investment on residential customers and hand businesses the same unresponsive support: long holds, robots, and outsourced agents who can't actually solve your problem. With us you get responsive, empowered support from a local team that treats your connectivity as mission-critical, because it is.
We feel stuck with our current provider. Can you actually switch us?
Usually, yes — even when you've been told you have no other option. One Alberta client was being charged over $800 a month for a basic 250Mbps connection as the only provider in their building, and assumed they were stuck. We moved them to 1 Gigabit — four times faster — and cut their monthly bill by 40%. Don't assume you're stuck; a quick assessment will tell us what's possible at your location.
How much could we actually save on business internet?
It varies by location and current contract, but the savings are often significant — the big telecoms have overcharged businesses for years, especially where they assume you have no alternative. The client above cut their bill 40% while quadrupling their speed. We start with a free Connectivity Assessment so the numbers are based on your actual situation, not a generic quote.
What if we need faster speeds as we grow?
We right-size your connection to where your business is going, not just where it is today. Because we focus on understanding your needs first, we can scale you up — as we did moving a client from 250Mbps to a full Gigabit — so your internet supports growth instead of becoming a bottleneck.